7Fabs Payment, Refund & Cancellation Policy

1. Payment processing

All payments (deposits and final invoices) are processed through Stripe. 7Fabs does not store full payment card numbers. By paying through Stripe, the Customer authorizes the specific charge described in the associated quote or invoice.

2. Deposits

Most projects require a deposit before work begins (design/CAD time, material purchase, and/or production scheduling). The deposit amount and whether it is refundable are stated on the specific quote. Deposits generally cover costs already incurred (design/engineering time, non-returnable material) and are non-refundable once that work has started, except as required by law or expressly stated on the quote.

3. Final payment

Final payment is due Details pending professional review. unless other terms are stated on the quote or invoice. 7Fabs may withhold delivery, pickup release, or shipment until final payment clears.

4. Cancellation by the Customer

The Customer may request cancellation at any time before completion by notifying 7Fabs in writing (portal message or email). If cancellation occurs: (a) before any design/production work has started, the deposit is refundable in full, minus any non-refundable third-party costs already committed; (b) after design/production work has started, 7Fabs will invoice for work-in-progress (design hours, materials purchased/committed, machine time used) and refund any deposit balance above that amount; (c) after the part is substantially complete, no refund is available and final payment remains due.

5. Cancellation or delay by 7Fabs

If 7Fabs cannot complete a project (e.g., technical infeasibility, material unavailability), 7Fabs will notify the Customer and refund any amount paid that exceeds work already performed.

6. Refunds for defective work

If a completed part does not conform to the approved quote's specifications (accounting for the tolerances described in the Prototype Tolerance/Appearance Disclaimer), 7Fabs will, at its option, rework, remake, or refund the affected portion of the order. This is the Customer's exclusive remedy for nonconforming work, subject to attorney review of enforceability under Florida law. Details pending professional review.

7. Chargebacks

Before initiating a chargeback with your card issuer, the Customer agrees to first contact 7Fabs to attempt resolution. See the Chargeback/Dispute Language template for evidence 7Fabs retains and may submit if a chargeback is filed.

8. Taxes

Florida sales tax (or other applicable tax) is added to taxable goods/services per Florida Department of Revenue rules. Details pending professional review.

9. Late payment

Details pending professional review.

Interim review copy — not effective. This page is informational and cannot authorize a quote, payment, file, publication, or customer send.

Change Log

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0.1.0-draft · 2026-07-09 · Initial substantive draft created (WP-16). · N/A — draft, not yet in force.