Customer-care text messages

7Fabs uses (321) 321-9220 for low-volume, one-to-one customer care and project notifications. We do not use this program for marketing, promotions, purchased lists, or cold outreach.

How to opt in — one method

The only way to enroll is to text START to (321) 321-9220. A phone call, voicemail, quote request, purchase, website visit, or general agreement does not enroll anyone. We do not use a web form, verbal agreement, paper form, QR code, prechecked box, purchased list, or any other opt-in method for this program.

The after-hours voicemail may tell callers that texting is available for an urgent, time-sensitive production need, but the voicemail itself does not create consent. A caller who wants customer-care texts must first send START to the number above.

1. The customer sends START to (321) 321-9220.
2. The customer receives: “7Fabs: You are subscribed to non-marketing customer-care messages about your inquiry or project. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”
3. The customer may then send the fabrication inquiry or requested project details.

What messages include

• responses to customer inquiries;
• urgent replacement-part and production coordination;
• questions needed to clarify project requirements;
• customer-requested job updates; and
• pickup or delivery notifications.

Frequency, charges, and choices

Message frequency varies with the customer’s conversation and project. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help, call (321) 321-9220, or email [email protected]. Consent to receive text messages is not a condition of purchase.

Privacy and terms

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. See the 7Fabs Privacy Policy and 7Fabs Website, Portal, and SMS Terms.